NBA 2K15 was released stateside today and the wildly popular basketball series already has fans in a spin.

Reviews have been massively positive so far but gamers have been experiencing a bit of an issue with one feature in particular: the face scan.

Like never before, the game is promising to put you in the thick of the action, with the next-gen technology promising to lift your face into the ever-popular MyCareer mode for an even more realistic experience.

But early results have been... mixed and prompted a bit of a backlash on social media.

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NBA 2K Digital Marketing Director Ronnie Singh has now tweeted advice for those having trouble with the face scan feature (below).

#2k15 #facescan got people's created players looking like mongoloids.

— LordPrettyFlackoJoey (@PBnJo) October 7, 2014

This is what an "average scan" of my face in NBA 2K15 looks like.

— Chris Pereira (@TheSmokingManX) October 7, 2014

They said that my player would look like me. Damn are they saying something

— Andrew Morano III (@Andrew_Morano) October 7, 2014

NAW. NO WAY.

— Justin (@JCarpio_) October 7, 2014

Is his tongue floating?!

— Justin (@JCarpio_) October 7, 2014

Tears RT @crackfriends: This is getting SAD now.

— Mike (@__spicflair) October 7, 2014

BRUH 😂😂😂

— Justin (@JCarpio_) October 7, 2014

Anyone having trouble w/ #NBA2K15 FaceScan please read this (HIGH RES)

— Ronnie 2K 2K21 (@Ronnie2K) October 7, 2014

Hopefully it's an issue they fix ahead of Friday's release.

- Independent